At Hackney Florist, we are dedicated to making our online flower shop usable and welcoming for everyone in Hackney and beyond. We believe that an accessible website is essential for delivering excellent service and supporting all customers in our community. Our ongoing commitment means we regularly update our website to align with best practices and the needs of our diverse customers. Accessibility is at the heart of what we do, ensuring every Hackney customer can order from Hackney Florist online with confidence and ease.
We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help create a more inclusive web by making content understandable, operable, robust, and perceivable for people of all abilities. By designing and developing our website to follow these standards, Hackney Florist aims to remove barriers that might otherwise prevent our customers from engaging fully with our online services.
Hackney Florist’s website is built to be compatible with leading screen readers and assistive technologies. We carefully structure our content with clear headings, descriptive alt text for images, and logical navigation paths. These measures help screen reader users move through the site efficiently, find the products they’re looking for, and complete purchases without unnecessary obstacles.
To benefit users with visual impairments, we have implemented a high contrast design across the Hackney Florist website. Our colour palette and text styling have been selected to enhance readability and reduce strain, making it easier for all customers, including those with specific vision needs, to browse, select flowers, and place orders online. This ensures that our beautiful arrangements and details are clearly visible to everyone who visits our site.
We know that accessibility is an ongoing journey, and we are committed to continuously improving our website. We conduct regular accessibility audits, test new website features against accessibility standards, and take user feedback seriously. This process ensures that as our services evolve, accessibility remains a key priority for Hackney Florist and our valued Hackney community.
If you experience any difficulty accessing the Hackney Florist online shop or encounter barriers that prevent you from ordering flowers, we want to know. Your feedback helps us deliver a better, more accessible experience for every customer. Please get in touch through our Contact Us page to share your accessibility concerns, suggestions, or questions. Our team will respond and take prompt steps to address your needs.
Our accessibility efforts reflect our broader mission: serving everyone in Hackney with beautiful flowers and excellent service, regardless of ability. Whether you use screen readers, require high contrast visuals, or benefit from other accessibility features, we are here to support your online ordering journey. Thank you for choosing Hackney Florist—where accessibility and customer satisfaction always come first.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
